Who can use our service?
Basically, anyone who lives in the Bay Area. We pick up and deliver to homes, businesses large and small, local stores and restaurants, to office buildings and hospitals. There just needs to be a place where your dry cleaning order can be picked up or dropped off.
How will I know my scheduled drop off and pick up days?
Upon sign-up, you will be informed of your start date and your pick-up and delivery dates via email or phone call.
What information do we collect and how do we use it?
In order to provide you with excellent service, Best-Valet.com asks you for specific pieces of personal information when you register as a customer. Best-Valet.com does not share any personal information about individuals except if necessary for debt collection. Your name, pick-up/delivery address, telephone number, e-mail address, and special instructions enable Best-Valet.com to pick-up and deliver your order on time and to the correct location. After placing your first order with Best-Valet.com, a customer service representative will contact you to obtain your credit card information, so you don't have to worry about providing your credit card information online.
What is our environmental policy?
We pride ourselves on being "garment care specialists," because we take cleaning our customers' clothes very seriously. We realize your clothing represents an investment in your appearance and image, and so wee take care to treat your garments accordingly. At the heart of Best-Valet.com's business is our cleaning process.
The result produces superior cleaning but is very easy on the clothes, so they look better and last longer. And as a bonus, clothes smell fresh and never have that "dry clean" odor. Cost-conscious consumers will be happy to know that the Best-Valet.com method is competitively priced.
Most traditional dry cleaning systems clean clothes in a chlorinated solvent called perchloroethylene, which is known to the State of California to cause cancer and which is a highly toxic groundwater contaminate and must be disposed of as hazardous waste. The cleaners Best-Valet.com contracts with, has a process that is by far more environmentally friendly. The result? The system we use is not only environmentally friendly to clothes and to people, it's ecologically responsible too.